in short no... this is my Experience:
After owning this Laptop for 2 months the silver finish around the wrist rests and track pad buttons wore away to reveal the black plastic underneath.
Upon contacting Sony via its online Vaio warranty service I got the following reply in broken english (bear in mind no one from Sony has even taken a look at it yet)
---------------------------------------
Dear Sir/Madam,
Thank you for contacting us.
Kindly be advised that this is considered to be Cosmetic Damage, & will be chargeable repair.
After providing the information below , will have the Repair Center engineer call you to discuss Cost
-----------------------------------------
So I phoned them up and got a nice asian chap telling me exactly the same thing.
essentially if I bought a car and two months along the paint fell off during normal use, would it be fair that the garage insist I pay for a respray without even looking at the car? anyway...
So if you do consider buying one bear in mind the laptops coating will most probably wear away within the first couple of months of use leaving some nice black patches on the wrist areas and Sony will expect you to pay more that £150 for the repair.
I have no other options available that I can see other than taking the issue to my local small claims court (alot of time and hassle I really dont need)
has anyone got any advice? in terms of aftersales support I would save yourself the money and get a decent house hold insurance policy thta covers it or pay on credit card.
United Kingdom
